The receptionist that
never misses a DM.
Every Instagram enquiry answered in seconds, with your real prices, your booking link, and your clinic's tone. 24 hours a day, seven days a week.
Live in days. Working from the first message.
No new software for your team to learn. Runova sits on the Instagram you already use and starts answering straight away.
You share your treatments
A five-minute form. Your treatments, prices, and booking link. We handle everything after that.
Runova goes live on your Instagram
Within 48 hours your AI receptionist is answering DMs in your clinic's own tone, with your real prices.
You watch the bookings come in
Every lead is scored and visible on your dashboard. Hot leads at the top. Your team steps in only when it matters.
Every enquiry, scored and in one place.
This is the live view your team logs into. Enquiries, hot leads, pipeline value and hours saved, updating in real time.
A reply in seconds beats a reply tomorrow.
of beauty enquiries arrive outside clinic opening hours
response window before a prospect messages a competitor instead
of DMs handled by AI with no human intervention needed
average time from booking a demo to going live on your clinic's Instagram
Everything your clinic needs. Nothing it doesn't.
Instant DM replies
Responds to every Instagram DM in seconds, day or night, never leaving a customer waiting.
Real prices, every time
Quotes your actual treatment prices with £ signs. Never says "contact us for pricing."
Automatic lead scoring
Every enquiry is scored Hot, Warm, or Cold so your team knows exactly where to focus.
Your clinic's voice
Tuned to your tone: warm, professional, or playful. Sounds like your best receptionist, not a bot.
Booking link automation
Sends your booking link at the perfect moment and confirms the team will follow up.
Live pipeline dashboard
See every enquiry, lead stage, and estimated value in real time. Your whole funnel, in one view.
Keyword campaigns, from story to booking
Post a story that says "DM GLOW for 20% off." The moment someone sends the keyword, Runova replies instantly with your offer, logs them as a lead, and follows up. Turn every story, reel and comment into booked appointments, on autopilot. Run it as a fixed message or let the AI write it in your clinic's voice.
Every clinic is different. So is every package.
We take the time to understand your clinic, your treatments, your busiest times, and your goals. Then we build a setup that fits. No rigid tiers. No paying for features you do not need.
Every clinic is at a different stage, handles different volumes, and has different goals. We put together a package that fits yours, starting with a free one-month trial so you can see exactly what you are getting before any money changes hands.
Book a call to discuss your needsNo commitment. No contract. Trial first.
Free one-month trial
We set everything up on your clinic's Instagram and run it live for a month. You watch the enquiries come in, scored and tracked, before paying a penny.
Tailored to your clinic
Your treatments, your prices, your tone of voice, your booking link. Every setup is built specifically for you, not copied from a template.
Priced to make sense
One recovered booking at a typical clinic covers the monthly fee. Everything after that is revenue you were not getting before. We keep it honest.
No lock-in, ever
Monthly rolling, cancel any time. We keep clients by being worth it. The product earns its place every month or you walk away.
Compliant, secure, and made in Britain.
See your clinic's AI receptionist live.
We'll set up a working demo on a test clinic and show you exactly what your patients would see and what you would see on your dashboard. No pitch. Just the product.
Live in 48 hours
From form to fully working in two days.
Two weeks free
No payment and no commitment. Book a demo and we will take it from there.
We do everything
You fill in one form. We handle the rest.
Book your free demo
We'll be in touch shortly.
Check your inbox for a confirmation. We'll reach out within one working day to book your demo.