🇬🇧 AI Instagram receptionist for UK aesthetics clinics – Limited onboarding spots available.
AI Instagram Receptionist

Your clinic's DMs.
Answered instantly.
Every time.

We install an AI that replies to Instagram DMs 24/7 – qualifying leads, handling objections, and pushing bookings – so your team can focus on clients, not their phones.

Book a free demo → See it live
<3s Reply time
24/7 Always on
£0 Staff time used
22:14
‹
NA
Nova Aesthetics
Active now
Today 22:10
Hi! How much is lip filler? 💋
Our lip filler starts from £180 😊 The exact cost depends on how much product is needed – your practitioner will advise at your appointment. Have you had it before?
No first time. Is it painful?
Most clients rate it 3/10 – we always apply numbing cream first so it's very manageable! The whole thing takes about 45 mins 🙌
Amazing. I want to book!
The problem

Every unanswered DM is a booking walking out the door

Most aesthetics clinics reply to Instagram DMs hours later – if at all. In that time, the lead has booked somewhere else.

68%
of clients book with the
first clinic to reply
4hrs
Average DM reply time
for UK clinics
😩
You're replying to the same questions daily
"How much is lip filler?" "Is it painful?" "Do you have Saturday availability?" – answered 20 times a week, manually, by you or your staff.
🌙
Leads DM at 11pm. You reply at 9am. They've booked elsewhere.
Instagram is a 24/7 channel but your clinic isn't. Every overnight DM that sits unanswered is a warm lead going cold.
💸
Every missed DM is £150–£300 in lost revenue
At an average treatment value of £200, losing just 3 bookings a month to slow replies costs you £600. That's £7,200 a year from unanswered DMs.
The solution

A trained AI receptionist that never clocks off

We build and install an AI that handles your Instagram DMs exactly like a well-trained receptionist – warm, accurate, and always available. You get more bookings. Your team gets their time back.

Get it installed →
01
Client DMs your clinic on Instagram
At any time of day or night. The AI wakes up instantly.
02
AI reads the message and your clinic's data
It checks your real prices, treatments, and FAQs – never invents anything.
03
Sends a friendly, accurate reply in seconds
Sounds like a human receptionist. Handles objections. Qualifies the lead.
04
Pushes warm leads to your booking link
Detects booking intent and sends them straight to Fresha or Calendly.
05
Hands over to you when needed
Medical questions, complaints, or sensitive conversations go straight to staff. AI goes quiet. You take over.
What it does

Everything a receptionist does.
At a fraction of the cost.

No jargon. Here's exactly what happens when a client messages your clinic.

⚡
Instant replies, 24/7
Every DM gets a response within 3 seconds – at 2am on a Sunday or 9am on a Monday. No client ever waits.
Always on
💬
Answers treatment questions
Prices, pain levels, recovery times, contraindications – all answered accurately from your clinic's own data.
Your data only
🎯
Qualifies leads automatically
Asks the right questions to understand what the client wants, so when they do book, it's the right treatment.
Smart qualifying
🛡️
Handles objections
"Too expensive." "Scared of pain." "Not sure if it's right for me." The AI responds warmly and moves the conversation forward.
Conversion-focused
📅
Pushes to your booking link
The moment a lead says "I want to book," the AI sends them straight to your Fresha or Calendly page.
More bookings
🤝
Smart human handover
When a conversation needs a human – medical questions, complaints, anything sensitive – the AI steps back and notifies your team.
You stay in control
Live demo

Watch it handle real conversations

Pick a scenario below. See exactly what a client would receive – and what's happening behind the scenes.

What's happening behind the scenes
·
Select a scenario to see the system in action
‹
NA
Nova Aesthetics
Active now
Select a scenario on the left to see the AI in action →
The investment

Priced around your clinic.
Discussed on the demo.

We don't list a fixed price because every clinic is different. What we can tell you is that most clinics cover the cost within the first month from bookings they were previously missing.

⚡
Done for you
We build and install everything. You're live within 7 days. No technical knowledge needed.
📈
Pays for itself
Most clinics recover the full cost within 4–6 weeks just from bookings that would have been missed DMs.
🔓
No long contracts
Monthly rolling. Cancel any time with 30 days notice. We keep clients by delivering results, not by locking them in.
Pricing is tailored to your clinic and covered on the demo call. Book your free demo to get a quote.

Book a free demo →
Common questions

We've heard every concern.

Straight answers. No fluff.

🤖"Will it sound robotic and put clients off?"
No. The AI is trained on your clinic's tone of voice – warm, friendly, and professional. We tune it before going live and refine it monthly based on real conversations. Most clients genuinely can't tell it's automated.
🏥"What about medical questions? Is that safe?"
Completely safe. The AI is explicitly instructed to never answer medical questions it's not qualified for. Any mention of a health condition, medication, or clinical concern triggers an immediate handover to your staff – and the AI goes quiet.
❌"What if it says something wrong?"
The AI only ever quotes information from your own data – prices, treatments, FAQs. It cannot invent prices or make claims not in your system. Everything is logged so you can review any conversation at any time.
🔒"Do we lose control of our DMs?"
Never. You can take over any conversation instantly – just reply from Instagram as normal and the AI steps back automatically. You're always in control. The AI resumes only when you're done, or you can disable it permanently for any contact.
FAQ

Everything else you're wondering

How long does setup take? ⌄
Most clinics are live within 5–7 days of signing up. We handle the entire build – you just need to answer a short intake form and give us access to your Instagram account. No technical knowledge required on your end.
Do I need to change anything about my Instagram? ⌄
You just need an Instagram Business account (not personal) and a Facebook Page linked to it. If you don't already have these, we'll walk you through it in 10 minutes. Everything else is done on our end.
What happens when I want to reply to a DM myself? ⌄
Just reply in Instagram as you normally would. The system detects that a human has taken over and the AI automatically goes quiet for that conversation. It only resumes if you don't reply for a set period of time (usually 60 minutes – adjustable).
Can I update my prices or treatments? ⌄
Yes – prices and treatment information are stored in a Google Sheet that we manage. Any time you update a price or add a new treatment, just let us know and we'll update it. It takes about 5 minutes and the AI uses the new information instantly.
Is there a contract or minimum term? ⌄
No contract, no minimum term. The £800 is a one-time setup fee and the £300/month is rolling. You can cancel any time with 30 days notice. We're confident enough in the results that we don't need to lock you in.
Does this work with Fresha, Calendly, or my own booking system? ⌄
Yes. The AI sends leads to whatever booking link you use – Fresha, Calendly, Jane App, or any custom URL. It doesn't need to integrate with your booking system directly; it just sends clients to the right page at the right moment.
Limited onboarding spots available

Ready to stop losing leads
to unanswered DMs?

Book a free 20-minute demo. No commitment, no sales pressure. We'll show you exactly how it works on your clinic's Instagram.

📅 When would you like us to contact you?

Demo takes 20 minutes · No setup required · We come to you
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